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Case Validation Problems

1 )  Invalid date field for Follow Up By

Resolution: Date field accepts formats like {parent.datefield} or {parent.datefield} {days}
Example : {parent.createdon} or {parent.createdon} {2}

Invalid scenarios for ‘Invalid start time format’ error
– {createdon} {2}
– {parent.fullname} {2}
– {parent.createdon} {2} {10:10}

2 ) Invalid field for Customer
Resolution: Customer fields accepts either contact or account fields from selected entity
Example : For Account -> Valid Fields : {accountid} , {primarycontactid}
-> Invalid Fields : {parentcontactid} , {contactid} , {Accountid}

3 ) Entity does not contain attribute with
Resolution: Title field accepts only fields from selected entity
Example : For Account fields -> Valid field : {name}, {parentaccountid}
-> Invalid fields : {fullname}, {account id}